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13Jun
ITIL Foundation 2 Days Classroom in Knoxville
9:00 AM - 11:59 PM Business Center
itil-foundation-2-days-classroom-knoxville-88
Date: June 13, 2019 to June 13, 2019
Where: Business Center, Downtown, Knoxville, Tennessee, United States
Phone: N/A
Event Type: Business
Ticket Price: N/A
ITIL® Foundation Certification will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle. Learn how the ITIL approach can enhance IT service management (ITSM) within the organization. ITIL Foundation certification is highly recognized as an entry-level certification in IT service management. This 2 days classroom program will help participants to pass the ITIL Foundation certification exam in the 1st attempt.                            Click here to view course details or Click here to chat with us now.                                   Weekend special classes are organized on special requests.                              Please contact Samaira@certificationplanner.com to know the dates. ITIL Foundation 2 days Classroom Includes: 2 days of instructor-led in-person classroom(guaranteed) AXELOS approved Foundation study guide 2 Exam-based mock tests Tips and Tricks by a certified instructor Chapter end quizzes 100% pass guarantee 16 PDU's certificate Dedicated support by ITIL Foundation certified staff About our course: CP ITIL Foundation course is structured along the 5 ITIL lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. After completion of our course, Participant's will be able to bring positive changes in business, optimize customer experience and contribute to the improvement process of business by implementing ITSM's best practices. Course Agenda/Curriculum: Introduction to Service Management Lifecycle Service Strategy Service Design Service Transition Service Operations Continual Service Improvement Exam Preparation and Tips and Tricks Additional coursework Feedback Session Examination: Score 65% on the exam [i.e. 26 out of 40 questions] in 60 minutes Earn two ITIL credits ITIL Expert Journey Other Courses: Project Management Professional (PMP) | Certified Associate in Project Management (CAPM) | Lean Six Sigma Green Belt | Lean Six Sigma